HB Travel Corporation is an independent, Canadian owned incorporated company established in 1989. Our philosophy dictates teamwork and professionalism and our staff are trained and experienced to provide the highest level of service. Eighty percent of our clients have used our services for over ten years of more and most obtained by referral.
HB Travel has some unique features not found at other travel agencies.
Staff Experience – All our staff have been in the industry for fifteen years or more. Their experience and know how ensures you are getting the best value for your travel needs. This includes personal requirements like preassigned seating, hotel room types, aircraft types etc.
Independence – Being an independent agency, allows us to make quick administrative and operational changes without referring to any head offices or following any bureaucratic processes.
Priority of customers – Since HB Travel is a relatively medium-size agency, it allows us to place high importance to all our customers. In comparison, larger chain agencies have a multitude of very large institutional and corporate clientele, hence making their moderate size customers second level in importance.
After-hour Emergency service – Most agencies and chain agencies utilize the services of a 3rd party after-hour service. HB Travel has maintained its own in-house service since 1989. This ensures that:
“HB has provided first class service for many years with our business travel services around the globe. The proactive attention to details and immediate responsiveness to changing situations are clear differentiators in HB’s service”
“I have been a client of HB Travel for over 20 years for both my business and
vacation travel. They provide excellent service including emergency after hours service which I have used on occasion. Great people to work with, I highly recommend them.”
“I love what you do at HB travel. Everyone always makes my life soooo much easier. and I love talking to Laura.”
“I have been using HB Travel to help me with my business and personal travel plans for over 15 years. They have always been extremely responsive and helpful, paying close attention to every detail of my trip. In this day and age, travellers have been liberated to book everything themselves online. However, I still find that the most efficient and reliable way for me to plan my trips is with the help of the seasoned professionals at HB. Thanks for all your help! No matter where I am in the world I know I am in good hands booking through HB.”